Believe! THE POLAR EXPRESS™ Experience is a brand new, truly magical, multi-room immersive walkthrough experience that brings the enchanting world of the beloved movie to life in a whole new way. Step into the Hero Boy's house where you be transported in to THE POLAR EXPRESS™ movie. Experience the Hero Boy's journey for yourself via a variety of magical adventures culminating at the North Pole - where Santa awaits! Along the way, you'll encounter familiar faces from the film, such as the Conductor, the Hobo, Smokey and Steamer, and of course Santa himself! At the North Pole you can unwind and enjoy a delicious complimentary hot chocolate in Santa's workshop while you help Santa prepare for the big day! A perfect festive ending to an unforgettable immersive theatre adventure. It's the ideal experience for families, filled with wonder, joy and festive moments to treasure forever. Dont miss out on this brand new event for Christmas 2025. Book your tickets today.  Lap Infants A child under the age of two who can sit on an adult's lap during various performances and throughout the experience are free of charge. You can add as many as you need at the checkout stage in the add ons section.  Wheelchair tickets are avaialable on the hour every hour, this includes a free of charge carer ticket when purhcasing a wheelchair ticket.  Essential Carer tickets are available on the hour every hour, which are discounted at 50% Performance Advisory:Please be advised that this performance contains flashing lights and loud noises, which may not be suitable for individuals with photosensitivity, epilepsy, or sensitivity to sound. We are running a full day or relaxed performances on 19th November 2025. Carer tickets for this day are discounted at 50%.  For RELAXED PERFORMANCE DAY please click here